One of the most significant things a team leader can do to reinforce and support the team members is to provide feedback and a good employee always need to be eager to know how good they are performing and looks for the scope of improvement.
So, a leader must be a master of providing constructive feedback. It becomes more essential when an employee is undergoing with some issues, getting down their morale and turning negative.
The motive of constructive feedback is to muster the positive behaviour of the employees that can boost their performance.
So this article will provide you:
• What is the constructive feedback
• Mannerism, how you can approach your employees with feedback.
• You will understand the effective ways to deliver feedback,
• its features and benefit,
• why it is so essential for a team leader
• Some wrong practice of feedback.
Common Way of Providing Feedback:
There are three ways of providing feedback which usually a team leader follows. Either he will be solely critic toward the employees or praise them or he may go for constructive feedback.
Glib Positive- Some of the team leaders completely focus on the positive side of the employees believing that it will make the employees better, ignoring the negative part. It seems too glib to rely on. This way, the employees never realise their dark side and fail to perform executively.
Obsessed Negative- There are other kinds of leader who never believes, their employee could ever do something great and always busy in harsh criticism.
Constructive feedback – Constructive feedback is an issue based focused and specific discussing between leader and members. A good team leader always remains alert while delivering feedback. He blends dexterously criticism for wrongs and admiration for goodness. He helps his employees to perform better reducing the negativity.
Effective Way of Constructive Feedback-
Before the team leader approach the staff, he must note down some of the points on how to provide effective ways of constructive feedback.
• Deliver only what is important and specific. Make sure you don’t insert any some other incident in the conversation.
• Remain impersonal honest, no matter whether it is positive or negative feedback. Keep yourself free from any biased emotion.
• Don’t delay the feedback. Address it as soon as it comes up. Delay can entrench the negative into the habit and if it is an achievement, it will lose its sweetness.
• Never approach your employees with crude feedback, cite fact, examples and statics to reinforce them.
• Talk the negative side initially, then go for the bright side and at the suggest follows up to resolve the issue.
• Believe your employees as just a person and free our mind from gender prejudice.
• Never show your employees you know everything. Better give them space to come up with their idea.
• Avoid talking a lot at one time. It can delude its impact of feedback.
Benefits of Constructive feedback:
Honest and genuine feedback brings only positivity in the team members and creates a positive atmosphere in the office.
What a leader can do by providing constructive feedback:
Motivating employees he can reinforce the potential of the employees.
Solving the problem of employees, they can avert any drama or unwanted situation that employee is undergoing.
A leader can create leaders by inculcating positive traits and skills in the members.
Nurture the employees by showing strength and drawback.
A leader can increase employee engagement by making them realise their value in the organisation.
Prevalent Wrong Practice of Giving feedback:
There is some prevalent mistake of giving feedback that leaders often commit.
1. Making delay
2. Avoiding giving feedback
3. Talking about only the negative side
4. Not practising delivery
5. Not being specific
6. Become emotional
7. Making comparisons to others
8. Too obsessed with own idea-not giving an opportunity to employees to participate
9. Without hearing members making an action plan
Providing Constructive Feedback- Scenario:
Let’s have a look at three different types of team leaders and listen to their way of interaction while providing feedback to their team members and analyse the most appropriate way of giving feedback.
Recalling previous detail on constructive feedback, you are supposed to observe the interaction and need to reach a concluding point.
1- Scene- First type leader
Will: (Leader)
Hi dear friends! You have done too good and worked hard on the project. I am very glad to share, your performance is quite satisfactory. You have skilled yourself now and doing well. I appreciate you being professional at your work. And I thank you for giving extra time last week to complete the project. Without you, this project was not possible.
Member…
2- Scene – Second Type Leader
John: (Leader)
You are committing the same mistake time and again. If you feel unable to complete the project, just leave it, I can manage.
I don’t think, you are capable of undertaking this project. I must look for else.
Member…
3. Scene- Third Type Leader
George: (Leader)
Mr Camron, first I appreciate you for your being discipline and professional toward your work and organisation. You have presented an example for your colleague. I’m happy with your performance that you have done better this time and implemented a suggestion that I had given you.
Camron: (Member)
Thank you, George.
George:
What I have noticed is that your presentation requires a bit more engaging, you need to work on structure and tone. You should make your audience more interactive.
Camron: George, even I realise the same but didn’t find any relevant tool that I could use to make it more interesting. Can suggest me how I can make it more interesting.
George:
Okay, Camron, I am sharing you some file on your mail Id, it will surely help you considerably
Sum Up:
In this course, you learned how to master yourself in providing constructive feedback, how a leader approaches his team members, what are the wrong practices of the giving feedback.
Let’s have a glance at some of the main point of the course.
• Constructive feedback motivates team members and furnishes their professional behaviour.
• It avoids drama or any unpleasant situation in the office.
• It makes the member acquainted of their strengths and weaknesses which help them to work on their grey side and empower their bright side.
• It creates a team spirit among the members.
• Knowing the mannerism of giving constructive feedback, the team leader can deliver convey to the member effectively.